Help
Find the answers to our most frequently asked questions!
Orders
To order our Paridae clothing, visit our website, choose your favourite items, add them to your basket and follow the secure payment steps.
We accept payment by credit card, PayPal and other secure payment options.
Yes, as soon as your order is dispatched, you will receive a confirmation e-mail with a tracking number so that you can follow your parcel. You can also track your order in your account.
Returns & Refunds
Of course you can! You have 30 days from receipt of your order to initiate a return. See our returns policy for details.
Once we have received and inspected your returned item, we will process your refund. You will receive a refund on the original method of payment.
Refunds are generally processed within 7 working days of receipt of the returned item.
Shipping & Delivery
Delivery times vary depending on your location. In general, you can expect to receive your order within 3 to 7 working days.
Yes, we ship our products worldwide. Shipping costs are calculated at the time of ordering.
Contact
You can contact us via our contact form on the website or by e-mail at paridaeoff@gmail.com. Our team is here to help you solve any problems or answer any questions you may have.
